Business Messages

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Across
  1. 3. All____is shouting in business communication.
  2. 4. getting burned is a________statement.
  3. 8. Most workplace messages are sent by______.
  4. 9. Use _______ points to make the email easier to read.
  5. 10. Keep it short and______.
  6. 12. concise messages save_______ by saving time.
  7. 13. The most important part of an email is the _____line.
  8. 15. writing is necessary for both formal and informal messages
Down
  1. 1. You should spend 50% of your time in this phase of the writing process. (ing)
  2. 2. Make all the lines consistent; for example, start each with a verb.
  3. 5. Including action information (such as due-date or deadlines) in the ______of the email. (ing)
  4. 6. Check your email at____ times during the day.
  5. 7. "due to fact" is a ___________expression.
  6. 11. white space is _________space on a page.
  7. 13. Times New Roman is the most common_____typeface.
  8. 14. overused thought, action, or expression