Business Review

3. the practice of employing another business to perform some peripheral activities
5. systematic steps and efforts by the organization to limit the damage from sudden crisis
10. product innovation, process innovation, positioning innovation, paradigm innovation
13. the software of the supplychain
15. the hardware of the supply chain
16. a government authority or license conferring a right or title for a set period, especially the sole right to exclude others from making, using, or selling an invention
19. lack of hidden agendas or conditions, accompanied by the availability of full information required of collaboration, cooperation, and collective decision making
20. law that gives the owner of a work (for example, a book, movie, picture, song or website) the right to say how other people can use it

1. procedures to deal with crisis
2. Measure of the efficiency of production
4. opposite of offshoring
6. wide system of connected organizations, information, resources, and operations
7. practice of subcontracting overseas
8. measures the proportion of potential economic output that is actually realized
9. a symbol, word, or words legally registered or established by use as representing a company or product
11. The movement of a business from one region or location to another
12. major unpredictable event
14. form of innovation
17. number one aim of drills
18. building from many components and building something bigger