Business Studies

2. Five categories placed in an order of hierarchy of needs which motivate people to work
4. identifying and satisfying customer needs
6. An additional payment often given to sales people calculated by the percentage of value of sales made.
7. staff are paid monthly no matter how many hours they work
8. staff are given more tasks to do of similar difficulty
9. Basic and essential factors that form the foundation for having happy and well -motivated employees
10. Gathering existing data that has already been produced
11. When an employer has to lay off an employee in order to save costs or improve productivity
12. An organization with a wide span of control meaning that tasks must be delegated and managers can feel overstretched.
13. An extra payment in recognition of an employee’s contribution to the success of the business

1. Production method where identical items are produced
3. Measures the number of subordinates reporting directly to a manager
5. anyone with an interest in a business
8. When someone enjoys their work and feels that its worthwhile or valuable to society