Business Terms
Across
- 4. is a particular group of customers or potential customers that a company is trying to reach.
- 5. is an approach by companies that seeks to determine first what customers need and want, and then to make, design and deliver products or services based upon the customers’ needs and wants.
- 6. refers to the percentage of a given market that is controlled by a particular company or product.
- 9. is about identifying, anticipating and meeting the needs and wants of customers and society.
- 10. is an approach by companies that focuses attention and resources on the product that they produce, typically by making the product as high quality or as special as possible.
- 11. is a small part of a larger market. In niche markets, customers have very specialized needs or wants that are different from those of the larger market.
Down
- 1. is any aspect of the organization, brand or product that enables differentiation from competitors in consumers’ minds.
- 2. is the process of dividing a broad market group into various segments
- 3. refers to the seven Ps of marketing: product, price, promotion, place, people, process and physical evidence.
- 5. is the increase in the number of consumers who buy a product or service.
- 7. is when a business seeks to identify its brand within a certain part of the market.
- 8. is a market for goods that are produced in very large quantities.