Business Vocabulary

1. a written list of points to be discussed in a meeting
6. when businesses/people are trying to be more successful than each other
7. this is what makes your company's product/service different from others
8. highest ranking person of a business
11. a nice way to close an email
15. additional costs for a company ie electricity, gas
16. a member of a group/department that work together
17. a large sum of money you can use to start a business
18. when customers tell other customers, friends about a product/service of a company

2. a division of a large organisation
3. a suggested plan/idea to introduce a new product, service or project
4. an explanation of an organisations reason for operating, its purpose, overall goal
5. business part of the business that makes the most money, it is the most important part
8. person/company who buys goods/services from you
9. official permission
10. additions for employees ie company car, bonus etc
12. a piece of work or job that someone needs to do
13. advice, criticism etc about how successful or useful something is
14. a word used to describe the direction of something going up ie price