Cablelynx Billing

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Across
  1. 1. The service was suspended due to no payment of the previous bill?
  2. 3. The fee applied when a change was made to the account?
  3. 6. The System generated term to ignore when explaining bill?
  4. 8. The balance owed at the previous address has now applied to the new address?
  5. 14. The Percentage applied to the balance after bill has been sent to an outside collection agency?
  6. 15. The fee printed on the bill for processing a payment?
  7. 17. The fee added about 15 days after the bill is due and no payment posted?
  8. 18. The fee applies when the customer exceeds the allotted amount of data?
Down
  1. 2. The Install fee on the bill, it could also appear for a transfer and a reconnect?
  2. 4. The payment was posted to the wrong account?
  3. 5. The fee applied for paper bill and no autopay?
  4. 7. The amount owed at the present moment?
  5. 9. The fee applied if a tech comes to the home to resolve anything the customer can complete?
  6. 10. The payment posted using the interactive Voice Response tool?
  7. 11. The payment was placed in the drop box at the local office?
  8. 12. The customer balance was taken via auto pay?
  9. 13. The date that the bill is due on every month?
  10. 16. A payment was made and the service was restored?