Call Logic

12345678910111213141516
Across
  1. 4. What process do we use to remove “do not call” leads from CL?
  2. 6. What is a connection between one software and another called?
  3. 9. What is someone that makes marketing or sales calls to customers or prospects called?
  4. 10. What kind of dialer is Call Logic? (2 words)
  5. 11. What version of CL doesn't get phone support?
  6. 14. What do we use internally to track current customers, accounts, and prospects? ( 2 words)
  7. 15. Who do we go to for issues/troubleshooting?
  8. 16. What Excel file type is required to import a list into our system?
Down
  1. 1. What do Allstate agents use to sign up for CL? (2 words)
  2. 2. Besides Canada what country can you call using CL? (2 words)
  3. 3. What do we bill to for Farmer's agents to sign up for CL?
  4. 5. What do we call a list that an agent can call in CL?
  5. 7. How many days after a renewal can a customer wait to call in before we can't issue a refund?
  6. 8. What web browser do we recommend for CL?
  7. 12. Who do we go to for billing questions?
  8. 13. What system do we use to create tickets from calls?