Call Scripts and Reference Guide

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Across
  1. 4. what do you get after you return something at the store?
  2. 6. what kind of language we should always use?
  3. 8. what kind of transfer is military?
  4. 9. what is the month of the deadline to apply for debt relief?
  5. 10. what is the most common transfer?
Down
  1. 1. it seems like we have connection issues...
  2. 2. undergraduate students receive this...
  3. 3. what is our job title?
  4. 5. the forgiveness is name after this two important persons
  5. 7. which word out of the phonetic alphabet? (Clue: is one place in canada)