Can you unscramble these promises?

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Across
  1. 2. scanning/loading all packages provide this
  2. 7. what color goes best with orange?
  3. 10. 99.5%
  4. 11. scanner, laser eyes, and _____
  5. 12. most important rule in Fedex!!!
  6. 13. who owns work area 110 truck?
  7. 14. stretching and tips before entering the dock
Down
  1. 1. loading packages onto the wrong van
  2. 3. opposite of the dock
  3. 4. packages come from this and sent to the docks
  4. 5. the result of good customer service
  5. 6. time requests, shift swaps, scheduled shifts
  6. 8. a fruit and a color
  7. 9. receiving pay when you miss a day of work