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2. contract describes the terms of agree,ent of the dispute
3. relations the process of negitiation from the onset of the dispute to the signing of a labor contract
4. a non monetray form of compesnsation provided to employees in addition to their salaries
6. cluster a group of occupations within the same fields that require similar knowledge
8. a fee paid to an agent or employees for transacting a piece of business or performing a service
9. a specific duty/role/function
10. when business and unions send an impartial person to objectivley hear their opponents idea for a solution
11. bargaining the first stage of an organized labor dispute when unions engage in formal negotiation with business managers in the industry
15. a person who organizes, poerate, and assumes the risk for a business venture
16. money or an equivalent given in addition to an employees usual compensation
17. employee an employee who is not eligable for over time pay even if they work beyond the full time hours established in their contract

1. formal negotiation when both unions and business select third party individuals to review the facts
2. union a group of workers who join to advocate for workers rights by collective bargaining
5. a type of compensation based on employer reconized success
7. someone employes by another for wages or salary, and typically in a position below the executive level
11. a profession for wich one trains and is undertaken as a permanent calling
12. the monetary and non-monetary benefits that motivate employees to perform tasks
13. a corprota executive who develops new enterprises within a coropation
14. pay the amount of money earned before any taxes and deductions are taken