Case Management Crossword Puzzle

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Across
  1. 3. This assessment reflects a comprehensive review of the client’s mental health, physical health, and social environment to inform care coordination and support needs.
  2. 4. Workplace strain caused by excessive workload, lack of support, and poor communication.
  3. 6. A mental health condition where a client may lose touch with reality.
  4. 10. A structured meeting where a supervisor reviews a case manager’s work and ensures quality care.
  5. 11. Ideally, ISP and Biopsychosocial signature pages should be complete by the [Blank] of the month.
  6. 15. Refers to the negative emotions that individuals feel from helping others at work.
  7. 17. The provider contacted to report suspected adult maltreatment.
  8. 18. Ideally, Individual Service Plans and Biopsychosocial Assessments should be complete by the [Blank] of the month.
  9. 19. The Case Manager contacts this specific MES staff member when there are concerns regarding maltreatment, behavioral health, or substance use.
  10. 20. Legal responsibility of a Case Manager to warn or protect an identifiable person when a client makes a credible threat of harm.
Down
  1. 1. When working with difficult clients, what is one key quality to practice?
  2. 2. The ability to understand and respect values, beliefs, and behaviors that differ across cultures.
  3. 5. This is completed with the support of emergency services when a Case Manager has not had successful communication with their client for at least 15 days.
  4. 7. This assessment is completed to comprehensively reflect the client’s commitment to making progress toward identified priorities within a three-month timeframe.
  5. 8. This form is completed in HTH when a Case Manager becomes aware of events such as incarceration, hospitalization, eviction, or court hearings.
  6. 9. This provider can be contacted for immediate behavioral health and SUD concerns. They visit with the client in the community to assess their wellbeing and link them to ongoing support.
  7. 12. Goals in an Individual Service Plan must be [Blank], meaning they clearly define observable progress that can be tracked and evaluated over time.
  8. 13. The provider contacted to report suspected child maltreatment.
  9. 14. What type of Individual Service Plan is completed when a client is unable to be located?
  10. 16. A situation in which an individual experiences an overwhelming event or stressor that exceeds their ability to cope and requires immediate support.