CCH Crossword

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Across
  1. 4. This Ombudsman investigates complaints about landlords
  2. 5. A financial product bought with a lump sum of money that converts that lump sum into a regular income
  3. 8. Type of bond that is a debt security issued by a company in order for it to raise capital
  4. 9. What we assess in every call
  5. 10. Set up this type of business complaint using an individual profile
Down
  1. 1. Types of student loans under our jurisdiction
  2. 2. Our values
  3. 3. UK Insurance Limited is the underwriter for policies held with this business
  4. 6. Deals with information rights and data privacy for individuals
  5. 7. What type of insurance is outside our jurisdiction
  6. 8. Signpost consumers to this organisation for water bill issues
  7. 11. Rules we follow