CEM

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Across
  1. 3. card, issued by a financial company giving the holder an option to borrow funds.
  2. 5. Banking, refer to use smartphone device to perform banking navigation.
  3. 8. send, easy way to send money internationally.
  4. 9. business or establishment of a broker.
  5. 12. send and receive money.
  6. 13. Notification for customer threw online.
  7. 14. person credit score calculated with software from Fair Isaac Corporation.
Down
  1. 1. equity, real property value.
  2. 2. plan, permission to do transaction out of territory.
  3. 4. experience, It is product of an interaction between an organization and a customer.
  4. 6. Icon to show customer appreciation.
  5. 7. service to help customer to avoid future overdraft.
  6. 10. Rules made by a government in order to control the way something is done.
  7. 11. Phases that show customer that you care.