Ch. 2 - Career Opportunities
Across
- 3. Responsible for hiring and firing employees, staff training, maintaining an operation, keeping food/guests/employees safe, marketing, profits, etc.
- 5. Employees who serve guests directly (face-to-face).
- 9. Staff who processes payments and says "goodbye" and "thank you" to departing guests.
- 11. Training position for future managers, typically focusing on catering, beverage, kitchen, housekeeping, and dining room operations.
- 13. Helps the more experienced cooks to prepare orders, portions out food, precooks food, and prepares ingredients.
- 14. Employees who work outside of the public space, such as in the kitchen, office, recieving area, etc.
- 17. A job which requires little or no previous experience.
- 18. Responsible for the kitchen team in the chef's absence, and lend cooking expertise to overall food preparations.
Down
- 1. Part of the management team which oversees the entire kitchen, from supervising all kitchen employees to purchasing food supplies and making decisions about menu items.
- 2. Responsible for the baking and pastry production in an operation. Most work in hotels, fine-dinings, and high volume restaurants.
- 4. A process people use to identify what causes stress in the workplace and their personal lives.
- 6. Greets guests at their table, takes/serves orders, checks on guests throughout their dining experience, and delivers the bill.
- 7. Responsible for catered parties, functions and banquets, usually working in lodging operations like clubs, resorts and hotels.
- 8. A staff member who provides a first impression of the operation to a guest, and often assists them by taking reservations, escorting them to their seats, and answering phones.
- 10. Connecting with several people to build relationships that may result in career advancement, industry updates, and greater knowledge and skill.
- 12. Cleans and sanitizes dishes, utensils and cooking equipment to ensure staff has what they need to service guests.
- 15. Responsible for a specific area within a kitchen, such as fry, cold food, roast, stocks and sauces, etc.
- 16. Clears plates, cleans tables, and re-sets tables for new guests.