CH15 Closing the Sale
Across
- 3. When the customer mentioned needing the product urgently and asking about available colors, the salesperson recognized clear ___.
- 5. Despite facing numerous setbacks, the startup founder's ___ led to eventual success in securing funding for their innovative project.
- 9. After thorough consideration, the entrepreneur decided to ___ all resources to launching the new product line.
- 12. With limited availability and increasing demand, the sales team utilized the ___ to prompt immediate action on the last remaining concert tickets.
Down
- 1. After an engaging demonstration, the salesperson secured a positive agreement from the customer to purchase the luxury car.
- 2. Due to its high popularity, the limited edition sneaker sold out within minutes, demonstrating its immense ___ of demand.
- 4. The company deeply ___ the long-standing loyalty of its customers and expressed gratitude through special discounts and rewards.
- 6. The salesperson effectively closed the deal by explaining how the extended warranty service would provide peace of mind to address any potential concerns.
- 7. Presenting the customer with two premium smartphone options, the salesperson encouraged them to decide between the latest model or its predecessor.
- 8. Sensing the customer's interest, the salesperson subtly asked if they preferred home delivery or in-store pickup, initiating a ___.
- 10. Upon purchasing a laptop, the customer was offered additional accessories such as a laptop bag and wireless mouse.
- 11. As the customer eagerly examined the features, the salesperson confidently asked if they were ready to proceed with the purchase, employing a ___.