Ch.2

6. is a classical management theory that is an approach based on precisely defined procedures and a clearly defined order of command.
8. is a theory that focuses on organizing work with the goal of increasing worker productivity.
10. is a classical management theory that focuses on the organization as a whole and identifies effective ways to organize and manage a business.
11. is an emerging management theory in which decisions are based on a combination of critical thinking and the best-available evidence.
12. is a theory that suggests the appropriate style of management depends on the situation.

1. is a theory that focuses on improving the organization through understanding employee motivation and behavior.
2. was a time in history when machines replaced human and animal power
3. is the specialization of individuals who perform specific tasks
4. (TQM) is a management philosophy in which the success of an organization is directly related to customer satisfaction.
5. is a classical management theory that uses science to study worker productivity and workflow.
7. is a management theory that uses measurable techniques to improve decision-making in an organization.
9. is a system in which people, items, or issues are ranked in order of importance.