Change Management

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Across
  1. 4. natural pushback that signals what people value or fear
  2. 7. people actually using the new way, not just agreeing to it
  3. 8. the destination we're actively designing
  4. 10. Iterative approach to launching change
Down
  1. 1. shared habits that make change stick or stall
  2. 2. two-way dialogue
  3. 3. clear, compelling picture of the future state
  4. 5. anyone impacted by the change
  5. 6. Prosci's five building blocks
  6. 9. the messy middle between ending the old and starting the new