Chapter 10 & 11

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Across
  1. 3. length of time spent with a company
  2. 4. level of enthusiasm
  3. 5. depend on a group
  4. 6. employee must miss work for a reason that is acceptable
  5. 9. people work with you
  6. 11. a trusted adviser
  7. 13. stoppage of work by a group
  8. 15. moving up in an orginazation
  9. 16. happy
  10. 17. most Americans believe in
  11. 18. person who gives the orders
  12. 19. organizations that represent workers in negotiations regarding employee rights grievance
Down
  1. 1. ranks 8 out of 11 success factors
  2. 2. being capable
  3. 7. a group of employees who work for and with so one in charge
  4. 8. sad strengthen or make better
  5. 10. employee who follows someone else's orders
  6. 12. favorable result or hoped for ending
  7. 14. people who help others project a desired image