Chapter 10 vocab words

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Across
  1. 3. listening with the goal of empathy.
  2. 6. evaluated, and then responded to.
  3. 8. what that message is.
  4. 9. is saying
  5. 10. hearing the message, but not understanding or
  6. 11. and participating.
Down
  1. 1. When you are engaged in and connected with what a
  2. 2. a method of communication in which a message is received, understood,
  3. 4. listen with the goal of obtaining
  4. 5. to listen with the goal of judging or evaluating.
  5. 7. being fully engaged in the communication process by