Chapter 11

6. messages sent using spoken words; the exchange of information or thoughts; can be dramatically shaped by vocabulary, clarity, tone, pitch of voice, and even the organization of sentences.
9. exchange of information, thoughts, or messages.
11. application of light pressure with the fingers.
12. legal document prepared by a living, competent adult to provide guidance to the health care team if the individual should become unable to make decisions regarding his or her medical care.
13. music of language; cadence and rhythm of speech.

1. exchange of information, thoughts, or messages using methods other than the actual words of speech.
2. someone who has been admitted to the hospital for diagnostic studies or treatment.
3. ability and right of patients to make independent decisions regarding their medical care.
4. pertaining to the study of older adults.
5. objective evaluation and determination of the status of a patient.
7. ability to evaluate, perceive, and control emotions.
8. model of human needs developed by Abraham Maslow, original hierarchy identifies two types of needs: deficiency and growth needs were further divided into seven levels, four at the deficiency needs level and three in the upper growth needs level.
10. patient who comes to a health care facility for diagnosis or treatment but does not usually occupy a bed overnight.