Chapter 11
Across
- 3. defined in two very different ways in research and theory
- 8. they hinder the groups productivity
- 9. summarizes what has been said and addresses what direction the group is taking
- 12. presents facts and opinion to the group members
- 15. group members emerge whose function it is to guard the information that gets to other members
- 16. leaders must be seen as believable by both friends and enemies
- 18. members create rationalization to avoid dealing with warnings or threats
- 20. offers a way to resolve conflict between his or her ideas
Down
- 1. patterns of behaviors that we customarily perform
- 2. tries to discover the values underlying the group task
- 4. supplies members with positive reinforcement in the form of social approval
- 5. expresses negative evaluation of actions or feelings of the group members
- 6. goes along with the members of the group passively accepts the ideas of others
- 7. presents new ideas or new perspectives on old ideas
- 10. gives examples and tries to work out solutions
- 11. spells out relationships among ideas and suggested solutions
- 13. preforms the duties of leaderships
- 14. provides negative feedback
- 17. mediates differences among group members
- 19. an itemized listing