Chapter 12 Crossword

3. The communication in an organization that is socially sanctioned.
6. Messages sent from the higher levels to the lower levels of an organizational hierarchy.
7. An organized group of people who work together to achieve goals.
9. Rules that are specific to a given cultural group.
11. A principle that claims that in any hierarchy organization. employees will rise to their level of incompetence.
12. The informal lines through which messages in an organization may travel.
18. A form of sexual harassment that includes all sexual behaviors.
20. The situation in which certain workers receive little or no information or when some people are excluded from the informal gossip and grapevine messages.

1. Messages sent from the lower levels of a hierarchy to the upper levels.
2. A condition in which the amount of information is too great to be dealt with effectively or the number or complexity of messages is so great that an individual or organization is not able to deal with them.
4. The process of sending and receiving verbal and nonverbal messages that convey meaning and that occur within an organizational context.
5. A broad process of enlisting the aid of other people to help you solve a problem or offer insights that bear on your problem.
8. The pathways of messages.
10. In an organization, the communications that are sanctioned by the organization itself and deal with the workings of the organization.
13. In organizational communication, a merging of employees values with those of the organization.
14. A principle of organizations that claims that organizations will promote incompetent workers to managerial positions where they'll be able to do the least damage.
15. Messages between equals in an organization.
16. The process by which an experienced individual helps to train a less experienced person
17. A form of workplace sexual harassment in which employment opportunities are made dependent on the granting of sexual favors.
19. Unsolicited and unwanted sexual messages.