Chapter 12 Employability Skills

2. a soft skill that will help you interact with coworkers and patients
4. being on time for work, appointments, and any other commitments
5. a document that summarizes your education, work experiences, and other qualifications for employment; can be printed or submitted electronically
8. to make decisions about the best order in which to perform multiple tasks so that the most important tasks are completed first
9. a letter that accompanies a résumé to provide additional information about the applicant's skills and experience
10. a process for developing contacts and relationships with people who are interested in your future employment
11. the ability to do your job well
12. settlement of differences where each side makes concessions
13. personal characteristics that enable a person to have pleasant, effective interactions with others

1. the ability to avoid giving offense through your words and actions
3. an excited and positive attitude that you can bring to your work
6. the act of identifying with and understanding another person's feelings or situation
7. the ability to do more than one thing at the same time
9. methods for alleviating or eliminating sources of conflict
11. deep awareness and concern for the suffering of others coupled with the desire to relieve this suffering