Chapter 12 Key Terms
Across
- 3. incompetent workers are placed in managerial positions
- 6. the pathways for messages
- 8. rules specific to a given cultural
- 10. unsolicited and unwanted sexual messages
- 11. people who work together o achieve a common goal
- 13. human relations
- 17. having your own agreement
- 20. employment opportunities are made dependent on sexual favors
Down
- 1. a type of communication where messages are between equals
- 2. given little or no information
- 4. a type of communication where messages are sanctioned by the organization
- 5. sexual harassment that includes verbal and nonverbal behaviors
- 7. the amount of information that is to great to deal with
- 9. a type of communication where messages are sent from low to high levels
- 12. enlisting the aid of other people
- 14. every employee tends to rise to their level of incompetence
- 15. an experienced individual trains the less experienced
- 16. a type of communication that concerns any topic
- 18. informal lines in which messages travel
- 19. a type of communication where messages are sent from high to low levels