Chapter 12 Key Terms
Across
- 4. incompetent workers are placed in managerial positions
- 8. a type of communication where messages are sent from low to high levels
- 9. a type of communication where messages are sanctioned by the organization
- 10. the amount of information that is to great to deal with
- 11. a type of communication that concerns any topic
- 12. the pathways for messages
- 14. employment opportunities are made dependent on sexual favors
- 16. sexual harassment that includes verbal and nonverbal behaviors
- 19. an experienced individual trains the less experienced
- 20. informal lines in which messages travel
Down
- 1. human relations
- 2. people who work together o achieve a common goal
- 3. having your own agreement
- 5. given little or no information
- 6. rules specific to a given cultural
- 7. every employee tends to rise to their level of incompetence
- 13. unsolicited and unwanted sexual messages
- 15. a type of communication where messages are sent from high to low levels
- 17. a type of communication where messages are between equals
- 18. enlisting the aid of other people