Chapter 12 Key Terms

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Across
  1. 3. every employee tends to rise to their level of incompetence
  2. 5. a type of communication where messages are between equals
  3. 6. rules specific to a given cultural
  4. 8. a type of communication where messages are sanctioned by the organization
  5. 9. incompetent workers are placed in managerial positions
  6. 11. having your own agreement
  7. 14. sexual harassment that includes verbal and nonverbal behaviors
  8. 15. unsolicited and unwanted sexual messages
  9. 18. given little or no information
  10. 19. a type of communication that concerns any topic
  11. 20. the amount of information that is to great to deal with
Down
  1. 1. enlisting the aid of other people
  2. 2. a type of communication where messages are sent from high to low levels
  3. 4. the pathways for messages
  4. 7. people who work together o achieve a common goal
  5. 10. employment opportunities are made dependent on sexual favors
  6. 12. informal lines in which messages travel
  7. 13. an approach regarding human relations
  8. 16. a type of communication where messages are sent from low to high levels
  9. 17. an experienced individual trains the less experienced