Chapter 12 Key Terms

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Across
  1. 2. a type of communication where messages are sent from low to high levels
  2. 6. the amount of information that is to great to deal with
  3. 10. a type of communication where messages are between equals
  4. 11. a type of communication where messages are sent from high to low levels
  5. 12. every employee tends to rise to their level of incompetence
  6. 15. the pathways for messages
  7. 19. a type of communication where messages are sanctioned by the organization
  8. 20. an experienced individual trains the less experienced
Down
  1. 1. enlisting the aid of other people
  2. 3. given little or no information
  3. 4. employment opportunities are made dependent on sexual favors
  4. 5. informal lines in which messages travel
  5. 7. having your own agreement
  6. 8. incompetent workers are placed in managerial positions
  7. 9. human relations
  8. 13. sexual harassment that includes verbal and nonverbal behaviors
  9. 14. rules specific to a given cultural
  10. 16. a type of communication that concerns any topic
  11. 17. people who work together o achieve a common goal
  12. 18. unsolicited and unwanted sexual messages