Chapter 12 Key Terms
Across
- 2. the amount of information that is to great to deal with
- 4. a type of communication where messages are sanctioned by the organization
- 6. people who work together o achieve a common goal
- 8. a type of communication where messages are sent from low to high levels
- 9. incompetent workers are placed in managerial positions
- 10. human relations
- 12. having your own agreement
- 14. sexual harassment that includes verbal and nonverbal behaviors
- 15. given little or no information
- 20. unsolicited and unwanted sexual messages
Down
- 1. employment opportunities are made dependent on sexual favors
- 3. a type of communication where messages are sent from high to low levels
- 5. the pathways for messages
- 7. every employee tends to rise to their level of incompetence
- 11. rules specific to a given cultural
- 13. informal lines in which messages travel
- 16. enlisting the aid of other people
- 17. an experienced individual trains the less experienced
- 18. a type of communication that concerns any topic
- 19. a type of communication where messages are between equals