Chapter 12 Key Terms

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Across
  1. 2. the amount of information that is to great to deal with
  2. 4. a type of communication where messages are sanctioned by the organization
  3. 6. people who work together o achieve a common goal
  4. 8. a type of communication where messages are sent from low to high levels
  5. 9. incompetent workers are placed in managerial positions
  6. 10. human relations
  7. 12. having your own agreement
  8. 14. sexual harassment that includes verbal and nonverbal behaviors
  9. 15. given little or no information
  10. 20. unsolicited and unwanted sexual messages
Down
  1. 1. employment opportunities are made dependent on sexual favors
  2. 3. a type of communication where messages are sent from high to low levels
  3. 5. the pathways for messages
  4. 7. every employee tends to rise to their level of incompetence
  5. 11. rules specific to a given cultural
  6. 13. informal lines in which messages travel
  7. 16. enlisting the aid of other people
  8. 17. an experienced individual trains the less experienced
  9. 18. a type of communication that concerns any topic
  10. 19. a type of communication where messages are between equals