Chapter 13 Vocabulary

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Across
  1. 5. willingness to argue for a point of view
  2. 6. attempting to divert the conflict by being charming
  3. 7. a person that hits at a level at which the other person cannot withstand
  4. 8. will prove important to understand
  5. 9. storing up grievances
  6. 13. both you and other people win
  7. 14. a friendly or hostile context
  8. 17. a conflict that centers on and object person or event
  9. 18. a conflict with relationships between individuals
  10. 20. refusal to discuss or listen to someone else's argument
Down
  1. 1. use of physical force or threats of force
  2. 2. practitioners engage in a wide variety of activities
  3. 3. attacking another persons self concept
  4. 4. attribute the cause of a conflict on another person
  5. 10. verbalizing without strategies of control
  6. 11. engage inn a conflict privately or publicly
  7. 12. one side wins and another side loses
  8. 15. conflict when a person has an impact on another person
  9. 16. to withhold love and affection
  10. 19. actual physical flight