Chapter 13
Across
- 3. The four main elements of marketing, also called the four P's: product, place, price, and promotion. It sometimes includes a fifth P, for people.
- 4. A group of customers who share common wants and needs
- 5. A pathway to direct products to consumers
- 6. Distribution involving one or more intermediaries.
- 8. The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services.
Down
- 1. The point at which total revenues,or sales, equal total costs and expenses of making and distributing a product of service.
- 2. A strategy to build customer relations
- 7. Distribution of goods or services from the producer directly to the customer.