Chapter 15 Communication Skills
Across
- 4. the usual form of language used by the majority of Americans
- 8. when the listener either doesn't care what is going on or is waiting for a turn to talk
- 9. the total of all the words a person knows
- 10. set of rules about the correct speaking and writing of a language
- 11. when a listener becomes too eager to respond to the speaker
- 12. the way in which words are spoken
Down
- 1. how distinctly or clearly one speaks
- 2. wordy, vague, unclear language
- 3. sending information, ideas, or feelings from one person to another through language
- 5. something that diverts your attention
- 6. when listeners try to outguess the speaker
- 7. when the listener listens only for certain things