Chapter 16.1 key terms Created by: Julia Stout

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Across
  1. 3. area where people live
  2. 4. chain of commands
  3. 5. culture shared values beliefs and goals of a business
  4. 8. not being the same
  5. 9. pertaining to characteristics of people
Down
  1. 1. etiquette condut that is considered socially acceotable in a business
  2. 2. several levels of management below
  3. 6. something that has been done for generations
  4. 7. beliefs customs and attitudes of a distinct group of people