Chapter 17

1. ~ Analysis of strengths, weaknesses, opportunities, and threats
5. ~ Project management tool that diagrams a project's timelines, tasks, and interdependencies
10. ~ Managers who oversee a broad scope of departmental functions
11. ~ Chief financial officer
12. ~ Visual diagram showing structure and reporting relationships in an organization
14. ~ Assigning day-to-day tasks, training, and instructions to employees
15. ~ The process of distributing work to employees with authority to decide and act
16. ~ Chief executive officer
19. ~ The process of planning, controlling, leading, and organizing an organization
20. ~ Management principle where each employee reports to only one manager
22. ~ A plan that converts organizational goals into targets for revenue and spending

1. ~ The number of employees a person manages
2. ~ Oversees staff-level employees and monitors daily operations
3. ~ Document identifying a healthcare organization's mission, vision, and goals
4. ~ Examining the future and preparing action strategies to attain goals
6. ~ Formal set of principles and procedures to control activities of a large undertaking
7. ~ Top-level managers who oversee broad functions or groups of departments
8. ~ Directing and motivating people to achieve the organization's goals
9. ~ Monitoring performance according to policies and procedures
13. ~ Chief information officer
17. ~ Graphic tool used to plot project tasks and show their duration and overlap
18. ~ Coordinating all tasks and responsibilities of a department
21. ~ Chief medical officer