CHAPTER 2
Across
- 2. a theory that focuses on improving the organization through understanding employee motivation and behavior
- 7. time in history when machines replaced human and animal power
- 8. a classical management theory that focuses on the organization as a whole and identifies effective ways to organize and manage a business
- 9. a classical management theory that uses science to study worker productivity and workflow
- 11. a theory that suggests the appropriate style of management depends on the situation
- 12. a system in which people, items, or issues are ranked in order of importance
- 13. a management philosophy in which the success of an organization is directly related to customer satisfaction
Down
- 1. an emerging management theory in which decisions are based on a combination of critical thinking and the best-available evidence
- 3. a classical management theory that is an approach based on precisely defined procedures and a clearly defined order of command
- 4. a management theory that uses measurable techniques to improve decision-making in an organization
- 5. an idea or collection of ideas used as a set of guidelines for managing an organization
- 6. theory that focuses on organizing work with the goal of increasing worker productivity
- 10. the specialization of individuals who perform specific tasks