Chapter 2 unit 1
Across
- 2. is a management philosophy in which the success of an organization is directly related to customer satisfaction.
- 4. was a time in history when machines replaced human and animal power.
- 5. is an idea or collection of ideas used as a set of guidelines for managing an organization.
- 7. is a classical management theory that is an approach based on precisely defined procedures and a clearly defined order of command.
- 9. is a theory that focuses on organizing work with the goal of increasing worker productivity.
- 11. is a classical management theory that uses science to study worker productivity and workflow.
- 12. is a management theory that uses measurable techniques to improve decision-making in an organization.
- 13. is the specialization of individuals who perform specific tasks. It is also called job-specialization.
Down
- 1. is a classical management theory that focuses on the organization as a whole and identifies effective ways to organize and manage a business.
- 3. is an emerging management theory in which decisions are based on a combination of critical thinking and the best-available evidence
- 6. is a system in which people, items, or issues are ranked in order of importance.
- 8. is a theory that suggests the appropriate style of management depends on the situation.
- 10. is a theory that focuses on improving the organization through understanding employee motivation and behavior.