Chapter 3 Vocabulary

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Across
  1. 4. using techniques that do not clearly state needs, wants, and feelings to make demands of and insult others
  2. 5. peer pressure social pressure among people of the same age or status that encourages unhealthy behaviors or is not respectful
  3. 6. pressure social pressure among people of the same age or status; can make people feel like they need to do and like the same things to be liked or respected
  4. 8. skills set of skills designed to help someone avoid participating in unhealthy behaviors
  5. 10. agreement in which two sides come together and each side gives in a little
  6. 11. communication use of body language, tone and volume of voice, and other wordless signals to send a message
  7. 13. listening act of concentrating on the person talking and acknowledging what one has heard
  8. 16. peer pressure social pressure among people of the same age or status that contributes to good health and can be beneficial
  9. 17. communication use of words, spoken or written, to send a message
  10. 18. mediation process in which specially trained students work with other students to resolve conflicts
  11. 19. making demands of and insulting others
  12. 20. disagreement or argument that occurs due to misunderstandings or differing priorities, values, goals, or needs
  13. 21. strategy for resolving difficult conflicts through a neutral third party
Down
  1. 1. skills strategies for working through a disagreement or argument in positive, productive ways
  2. 2. hiding or not clearly stating needs, wants, and feelings
  3. 3. failures in communication that lead to conflict
  4. 6. motivation to do an activity or take on certain qualities; can be internal or external
  5. 7. process series of actions people use to exchange ideas, thoughts, feelings, and information
  6. 9. neutral third party who attempts to help people involved in a conflict reach an agreement
  7. 12. process of working together to resolve conflict and find acceptable solutions; involves identifying the cause, asking for solutions from both parties, agreeing on and carrying out a solution, and evaluating the solution and renegotiating, if necessary
  8. 14. words that explain how the speaker feels without judging the receiver
  9. 15. constructive response to a message
  10. 19. clearly stating needs, wants, and feelings