CHAPTER 4 CROSSWORD

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Across
  1. 2. a firm's strategy depends on to develop sustainable competitive advantage over its rivals.
  2. 5. resources and capabilities should not only be valuable but also ______ .
  3. 7. the capacity of a company to modify its existing resources and capabilities or create new ones.
  4. 8. Physical resources, Financial resources, Technological assets, Organizational resources are which kind of resources?
  5. 9. the general name for Growth in firm's sales and market share, Acquisition and retention of customers, Strengthening image and reputation with customers, Increasing profit margins/net profits and ROI, Growing financial strength and credit rating, Leadership in factors relevant to market/industry success, Continuing improvement in key measures of operating performance.
Down
  1. 1. a weakness.
  2. 3. a competitive asset that is owned or controlled by a firm.
  3. 4. a powerful tool for sizing up a company's resource capabilities and deficiencies, its market opportunities, and the external threats to its future well-being.
  4. 6. the capacity of a firm to perform an internal activity competently through deployment of a firm's resources.