Chapter 4 Key Terms

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Across
  1. 4. a sequence of steps to be followed when performing a task
  2. 8. guidelines used in making specific decisions about situations that arise
  3. 12. managers do this to help plan for better decisions
  4. 13. Focused on achieving long-term goals with a clear direction
  5. 14. all the things outside of the business that managers cannot control that could jeopardize the success of the business
  6. 16. highest level to lowest level of who is in charge
  7. 17. the obligation to accept responsibility for the outcomes of assigned tasks
  8. 18. measures against which something or someone is judged
Down
  1. 1. a short, specific statement of the business' purpose and direction
  2. 2. shows respsonsibility, authority, and empowerment
  3. 3. the company's reason for existing
  4. 5. a written financial plan for the business (usually yearly)
  5. 6. A formal document outlining a company's goals, strategies, and financial forecasts
  6. 7. Relating to the management of day-to-day activities within a company
  7. 9. Detailed plans that specify when activities or tasks should happen
  8. 10. employees are organized into temporary work teams to complete specific tasks while working in the same functional unit
  9. 11. all the things within the business that the manager can influence and control
  10. 15. a time plan for reaching the business goals