Chapter 4

2. changing how you think about the meaning of emotion-eliciting situations so that their emotional impact is changed
8. attempts to influence which emotions you have, when you have them, and how you experience and express them
12. when the experience of the same emotion rapidly spreads from one person to others
14. a negative primary emotion that occurs when you are blocked or interrupted from attaining an important goal by what you see as an improper action by an external agent
16. agreed upon forms of emotion management and communication in a given culture
19. always suppressing anger can put yourself in a near-constant state or arousal and negative thinking

1. when a person says or does something that makes you angry, count slowly to 10 before you speak or act
3. an event that triggers two or more primary emotions simultaneously
4. intentionally devoting your attention only to aspects of an event or encounter that you know won't provoke an undesired emotion
5. an intense reaction to an event that involves interpreting event meaning, becoming physiologically aroused, labeling the experience as emotional, managing reactions, and communicating through emotional displays and disclosures
6. allowing emotions to dominate our thoughts and explosively expressing them
7. systematically desensitizing yourself to emotional experience
8. the ability to interpret emotions accurately and to use this information to manage emotions, communicate them competently, and solve the relationship problems
9. the intense sadness that follows a substantial loss
10. emotions that involve unique and consistent behavioral displays across cultures
11. openly expressing your emotions enables you to purge them
13. low-intensity states that are not caused by particular events and typically last longer than feelings and emotions
15. talking about our emotional experiences with others
17. a combination of surprise and joy coupled with a number of positive feelings such as excitement, amazement, and sexual attraction
18. short-term emotional reactions to events that generate only limited arousal