Chapter 5-Verbal Communication
Across
- 2. forgetting that language represents only a portion of reality and not the whole
- 5. the act of sending messages that make others believe what you know to be untrue
- 7. a statement based on fact
- 10. ignoring someones presence as well as their communication
- 12. the emotional meaning behind a word
- 13. a reminder that there is more
- 14. indicating your unwillingness to to accept something
- 15. highly positive words with denotative meaning
- 16. the failure to distinguish between two people
- 18. provide guidance for communicating politely over the net
- 19. if you wrote and spoke English without the words to be then you would speak more accurately
- 20. the miscommunication that occurs when the speaker and the listener miss one another
Down
- 1. the mental subscript that identifies each individual as an individual even if they are filed under the same label
- 3. language that puts someone down because of his or her gender
- 4. to look at the world in terms of opposites or extremes
- 6. a statement based on what you observe
- 8. acknowledge the presence of the other person and your acceptance of them
- 9. an extensional device that allows you to keep your language up to date
- 11. both parties will make an effort to understand one another
- 17. the meaning of a word that you would find in a dictionary