chapter 5

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Across
  1. 2. look at the world in opposites
  2. 8. retain evaluations without change
  3. 9. highly negative
  4. 11. talking about what is relevant
  5. 12. sending nessages with the intention of giving other people information
  6. 13. the speaker states their intentions
  7. 17. saying what you know
  8. 18. can create communication
  9. 21. involves acknowledging the presence
  10. 22. forgetting that language symbolizes only a portion of reality
Down
  1. 1. refers to emotional meaning
  2. 3. to harm someone
  3. 4. different words same meaning
  4. 5. protecting yourself
  5. 6. both parties make an effort
  6. 7. statement made by the observer
  7. 10. highly positive
  8. 14. being clear and brief
  9. 15. we ignore someones presence
  10. 16. reflect positively on the other person
  11. 19. word found in a dictionary
  12. 20. assume that the person is telling the truth