Chapter 6

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Across
  1. 2. harmony; understanding for people
  2. 7. the ability to understand and share the feelings of another
  3. 8. speaking with words
  4. 9. to say or pronounce clearly
  5. 11. widely held but fixed and oversimplified image or idea of a particular type of person or thing
  6. 12. careful listening and observation of non-verbal cues, with feedback in the form of accurate paraphrasing
  7. 14. standing up for yourself and your beliefs in a firm but positive way
Down
  1. 1. gesture or body language used to communicate
  2. 3. opinion that is not based on reason
  3. 4. the imparting or exchanging of information or news
  4. 5. communicating without hurting one's feelings
  5. 6. communication without words
  6. 10. feeling of deep admiration for someone or something
  7. 13. belief in your own worth