Chapter 6

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Across
  1. 4. improvement, process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost effective and ethically justifiable interventions to close performance gaps, implementing the interventions and evaluating the financial and no financial results
  2. 6. quality improvement, system of development in the workplace for daily improving performance at every level in every operational process by focusing on meeting or exceeding customer expectations
  3. 8. unit of the hospital with specific functions or specialized skills such as housekeeping, surgery, radiology, or accounting
  4. 9. support services, services providing the components of patient care that collectively support the physicians plan for diagnoses and treatment
  5. 13. of directors or governing board, group of people authorized by law to conduct, maintain, and operate a hospital for the benefit of the public and whose legal and moral responsibility for policies and operations of the hospital are not for personal benefit of the members
  6. 14. executive officer, person appointed by the board of directors who has full accountability for the entire hospital or healthcare organization
  7. 15. safety and health administration, federal agency that enforces standards for safety in the workplace, conducts inspections, and directs determination of fines for noncompliance with policies and regulations
  8. 16. statement, statement of an organization that summarizes its intent to provide service in terms of the services it’s offers, the intended recipients of services and a description of the level of cost
  9. 17. error, failure to complete a planned action as intended or the use of a wrong plan to achieve an aim, can be related to an incorrect diagnosis, equipment failure, infection, or a misinterpretation of an order
  10. 20. for Medicare and Medicaid services, federal agency that administers the Medicare program and partners with states to administer Medicaid
  11. 23. department, organization of a hospital or medical clinic that provides diagnostic imaging through medical technologies such as X-ray examination, fluoroscopy, computed tomography, interventional radiography, magnetic resonance imaging, mammography, nuclear medicine and ultrasonography
  12. 24. quality management, management of quality in the workplace from a perspective of total involvement of every employee, with a strong focus on process measurement and control
Down
  1. 1. drug events, injuries,large or small caused by the use of a drugs can be as harmless as a drug rash or as serious as death from an overdose; the two types of ADE’s are those caused by errors and those that occur despite proper use
  2. 2. Resources department, ancillary department of the hospital responsible for recruiting, selecting, supporting and compensating employees, developing and maintaining skills, quality,and motivation, collective bargaining and occupational health and safety
  3. 3. staff, formal organization of physicians authorized to admit and attend to patients within a hospital, have authorized privileges, bylaws, elected officers, and various committees and activities medical director,department chair, and service chief
  4. 5. quality standards act and program, establishes minimum standards of a mammography program to ensure that all women have access to quality services, regulations developed by the US food & drug administration and the national mammography quality assurance advisory committee
  5. 6. of need, certificate approved by a local review board permitting hospitals to construct new or additional facilities, open new services, or make large purchases a condition required for reimbursement by Medicare
  6. 7. joint commission,independent not for profit organization that evaluates and accredits more than 22,000 healthcare organizations and programs in the United States and is the nations primary standard setting and accrediting body in health care, TJC standards focus on improving the quality and safety of patient care provided by healthcare organizations
  7. 10. healthcare radiology administrator, a professional organization representing medical imaging management at all levels, manages the certified radiology administrator credentialing process
  8. 11. director, physician responsible for the medical operation and quality of a hospital department or service also responsible for providing input regarding policies and procedures and day to day operations of the department
  9. 12. college of radiology, a professional medical society that has accredited more than 39,000 facilities in 10 imagining modalities to assist organizations in meeting governmental and third party payer criteria, provides practice guidelines to improve patient safety practices in radiology services
  10. 18. chair, physician who represents a department or service and sits as a formal member of the executive medical staff committee responsible for all of the medical operations of a hospital department and may also oversee a residency training program
  11. 19. radiology administrator, professional who has demonstrated skill and knowledge in asset management, financial management, operations management, Human Resources management, and communication and information management in radiology
  12. 21. party payers, insurance companies, Medicare, Medicaid,and other commercial companies that are the payers of inpatient and outpatient medical expenses for the patient
  13. 22. chief, physician responsible for overseeing a component or sub department of a hospital service for example a radiologist who is chief of the nuclear medicine service