Chapter 6

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Across
  1. 3. Usually identified by a title.
  2. 5. Sends strong nonverbal signs. They should be positive and appropriate signals.
  3. 6. Can help to revise and polish your message with software features.
Down
  1. 1. Includes Preprinted letterhead stationery, date, inside address, complimentary close, signature block
  2. 2. Examining a message with the specific goal of reducing the number of words you use.
  3. 4. Essential to getting your message across accurately and efficiently.