Chapter 6-Distribution,Promotion,and Selling
Across
- 2. Supply ________ Management is the coordination of manufacturers, suppliers, and retailers working together to meet a customer need for a product or service.
- 6. A ________ is a refund offered by the retailer or manufacturer to people who purchase a product.
- 12. _________ ads are a common type of display advertisement that are displayed before a user can access content requested through a link.
- 13. A sales _________ is the act of offering an incentive to customers in order to increase sales.
- 15. A nonpaid form of communication that calls attention to your business through media coverage.
- 16. Using the phone to market your product or service.
- 18. ___________ distribution includes not only transportation but also storage and handling of products and packaging within a channel of distribution.
- 20. Public _________ is the act of establishing a favorable relationship with customers and the general public.
- 21. _________ buying decisions are based on the logical reasoning of customers.
- 23. _________ selling is direct communication between a prospective buyer and a sales rep.
- 25. ___________ is a paid form of communication sent out by a business about a product or service.
Down
- 1. A __________ channel moves product directly from the manufacturer to the consumer.
- 3. An important component of supply chain management that involves the locations and methods used to make products and services available to customers.
- 4. Intellectual __________ (IP) is the original, creative work of an artist or inventor and may include things such as songs, novels, artistic designs, and inventions.
- 5. _________ buying decisions are based on the desire to have a specific product or service.
- 7. _________ ads are a common type of display advertisement that uses graphic images or animation displayed within a rectangular box across the top or down the side of a web page.
- 8. The advantages that could result from the product features or capabilities.
- 9. _________ of distribution are the routes that products and services take from the time they are produced to the time they are consumed.
- 10. The physical characteristics or capabilities of the product or service.
- 11. An _________ channel uses intermediaries-people or businesses that move products between the manufacturer and the consumer.
- 14. _________ ads are a common type of display advertisement where the ad moves across the screen or floats above the page content.
- 17. Product ________ are items offered in addition to the product to make it more attractive to the target market.
- 18. _________ ads are a common type of display advertisement that are displayed in a new window that opens in front of the current window.
- 19. _________ media is any means of communication that reaches very large numbers of people, such as the internet, television, radio, and print publications.
- 22. _________ marketing involves the use of visual media to promote, sell, and distribute a product or service to a targeted audience.
- 24. A ______ release is a written statement meant to inform the media of an event or product.