chapter 7

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Across
  1. 2. occurs in all type of relationship
  2. 3. pictures, diagrams, job aids
  3. 5. chef
  4. 6. presents the context or topics of message
  5. 10. identify's the main idea
  6. 11. gestures and nonverbal
  7. 12. summarizes the key points
  8. 13. information to give to a wide variety of audience
Down
  1. 1. directed internally and externally
  2. 4. downward
  3. 7. line cook
  4. 8. serves as internal function
  5. 9. this can be verbal or written words
  6. 11. one way to send a message