Chapter 7 HW

2. Questions that allow for a variety of extended responses
4. The process of receiving and responding to others’ messages
6. A listening style that involves evaluating the content of a message
7. The first stage in the listening process in which sound waves are received by a comminicator
8. Restating a speaker’s thought and feelings in the listener’s own words
10. A listnening response that praises a sender’s thoughts or behaviors and implies that the person evaluating is qualified to pass judgement on the other
15. A style of listening that emphasizes hearing all details of a message and then assessing it from a variety of perspectives
16. A listening response in which the receiver offers suggestions about how the speaker should deal with a problem
17. A response style in which the receiver perceives a speaker’s comments as an attack
19. A listening response in which the listener offers an interpretation of a speaker's message

1. Questions that limit the range of possible responses, such as questions that seek a yes-or-no answer
3. The degree of congruence between what listener understands and what the message-sender was attempting to communicate
5. Careful and thoughtful attention and responses to other’ messages
6. Questions that are disguised attempts to send a message rather than elict information
9. A style in which the receiver ignored undesirable information
11. A listening habit that involves adding details never mentioned by a speaker to complete a message
12. A style in which the receiver listens carefully to gather information to use in an attack on the speaker
13. A phase of the listening process in which the communicator focuses on a message, excluding other messages
14. Reacting to other’ message automatically and routinely, without much mental involvement
18. A listening response that conveys identification with a speaker’s perceptions and emotions