Chapter 7 Review

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Across
  1. 3. Grouping of jobs based on location
  2. 5. two or more people who communicate, and have a common goal
  3. 6. two or more people who have similar skills, have a common goal, and work together
  4. 8. Communication between peers on the same org. level
  5. 13. The grouping of jobs into working units
  6. 17. Groups of similar jobs
  7. 19. Has a clear chain of command, simplest structure, from top level to bottom
  8. 20. The division of labor into small, specific tasks
Down
  1. 1. Grouping of jobs in relation to the products of the firm.
  2. 2. Giving employees tasks/power to use resources and make commitments necessary for assigned tasks.
  3. 4. An informal channel of communication, separate from management's formal communication.
  4. 7. A firm's shared values, beliefs, traditions
  5. 9. When workers from different units and org. levels communicate
  6. 10. communication flows from lower to higher levels of an organization
  7. 11. communication flows from higher to lower levels of an organization
  8. 12. An org. in which decision-making authority is delegated as far down as possible
  9. 14. The arrangement or relationship of positions within an organization
  10. 15. Negative consequences, job dissatisfaction, poor quality of work.
  11. 16. Normal line structure except extra areas for special managers.
  12. 18. A structure in which authority is concentrated at the top, little decision-making to lower levels