Chapter 8 key terms

3. emotions that contribute to effective functioning
6. a belief that is based on a limited amount of evidence
7. rethinking the meaning of emotionally charged events in ways that alter their emotional impact
11. meaning "without words for emotions"
12. the belief that one should not do anything that will cause harm or inconvenience to others because it will cause undesirable feelings
14. recurrent thoughts not demanded by the immediate environment
15. suggests that forces beyond our control determine satisfaction in life
19. the beef that a worthwhile communicator should be able to handle any situation with complete confidence and skill
20. the process by which emotions are transferred from one person to another

1. emotions that hinder or prevent effective performance
2. the assumption that if something bad can happen, it probably will
4. the ability to understand and manage one's own emotions and to be sensitive to others' feelings
5. situations in which managing and even suppressing emotions is both appropriate and necessary
8. the action of explaining the meaning of something
9. an acceptance that a statement is true or that something exists
10. the non vocal internal monologue that is our process of thinking
13. communicators who go to incredible lengths to seek acceptance from others
16. method for getting rid of debilitative feelings while remaining sensitive to the more facilitative emotions
17. the inability to distinguish between what is and what should be
18. the debilitative feelings come from accepting a number of irrational thoughts