Chapter one key terms
Across
- 3. Channel functions, Marketing information management, Marketing planning, Pricing, Product and service management, Promotion, Selling
- 6. The goods and services a business produces to satisfy a customer's wants or needs.
- 8. the percentage of an industry's total sales that a particular company claim
- 11. Products, Promotions, Price, Place
- 12. a formulated thought or opinion. It is most important to differentiate goods, services, and ideas because each offer unique marketing opportunities.
Down
- 1. The branch of knowledge concerned with the production, consumption, and transfer of wealth
- 2. process of selling a products
- 3. The procces of gathering quantitative and qualitative data about consumers wants and needs
- 4. A tangible item that is produced and sold to consumers.
- 5. a specific group of consumers who are most likely to purchase a product or service based on shared characteristics such as age, income, location, and lifestyle
- 7. A method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors.
- 9. The performance of a particular task in exchange for money.
- 10. The process or technique of promoting, selling, and distributing a product or service.